Shipping
Shipping
Every order ships from Hamburg, Germany. Free shipping to Germany and the EU – no minimum order value.
- Free EU shipping
- Tracked on every order
- US duties included
Delivery times & costs
All delivery times are estimates and may vary based on location, customs processing or external delays. Amounts are shown in EUR and converted to your local currency at checkout.
Good to know
Free EU shipping
We ship for free to Germany and the European Union – with no minimum order value. From Portugal to Finland, your order arrives without a single cent of shipping costs.
Pre-order shipping & processing
Some of our limited collections are released as pre-order campaigns. These are announced in advance and take longer to fulfill, depending on the product and demand.
- All pre-order items are made to order
- Production starts only after your purchase is confirmed
- Estimated pre-order lead time: 6–12 business weeks
- No shipments are processed on weekends or public holidays
We keep you updated by email throughout the whole process – full transparency, no surprises.
International shipping (non-EU)
United States: all US orders ship DDP – duties and import taxes are already included. What you see at checkout is what you pay.
All other non-EU countries: customs duties, VAT and import taxes may apply depending on your country's regulations. These fees are not included in our prices and are the responsibility of the customer.
Tracking & shipment confirmation
As soon as your order leaves Hamburg, you will receive a shipping confirmation email with your tracking number. Tracking becomes active within 24 hours.
You can follow your parcel anytime here: Track your order.
Loss or damage during transit
If your order arrives damaged or gets lost in transit, we are on your side.
- Contact us at info@manasluclothing.com with your order number
- Keep the packaging and the products as evidence
- Add a few photos of the damage if possible
We take care of the claim with the carrier and make sure you get your gear.
Order cancellations
Prepaid and pre-order items cannot be cancelled once ordered, as they go into production shortly after purchase.
This does not affect your statutory right of withdrawal. All details: Returns & Withdrawal.
Still have a question? Check our FAQ or get in touch.